"Provide an inviting and comfortable environment for members and guests; establish rapport by personally greeting each guest; prepare food, beverage and liquor service for members and guests; promote Alaska Airlines products and services; respond to and resolve customer inquiries; assist customers with necessary travel arrangements (seat assignments, check-in service, reservations, hotel, rental car arrangements); prioritize members' needs and requests in a tight time frame; identify creative solutions to handle unhappy or mishandled passengers; [and] process new member enrollments and renewals."
FMI: click here.
Posted by Jade Walker at December 5, 2006 3:45 AM